Privacy Policy

01 Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, request a quote, or communicate with us via email or phone. This may include:

• Full name and contact details (email address, phone number)
• Business name and project details
• Messages and enquiries you send us
• Any other information you choose to provide

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited.

02 How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Send you quotes, proposals, and project-related communications
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (only with your consent)

We will never sell your personal data to third parties or use it for purposes other than those stated above.

03 How We Share Your Information

We do not sell or rent your personal information. We may share your data with trusted third-party service providers who assist us in operating our business, such as email service providers and hosting companies. These parties are contractually obligated to keep your information confidential.

We may also disclose your information if required by law or to protect the rights and safety of Aggregex Technology Ltd or others.

04 Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 2 years unless you request earlier deletion.

05 Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to Access — Request a copy of the data we hold about you
• Right to Rectification — Request correction of inaccurate data
• Right to Erasure — Request deletion of your personal data
• Right to Restriction — Request we limit how we use your data
• Right to Portability — Request transfer of your data
• Right to Object — Object to processing of your personal data

To exercise any of these rights, please contact us at aggregex@gmail.com.

06 Cookies

Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for full details on what cookies we use and how to manage them.

07 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

08 Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

09 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10 Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: aggregex@gmail.com
• Phone: +44 7522297786
• WhatsApp: +44 7522297786